To contact our office, call: 573-334-3074  or                                                       email: Mathew Rigdon at  cgsc@capesurgicalclinic.com
© 2015 by Cape Girardeau Surgical Clinic, Inc. 
Patient Resources

The staff of Cape Girardeau Surgical Clinic would like to welcome you to our office. We hope you find that every interaction you have with us is pleasant and productive.  Please refer to the information on this page to help make your office visits go as smoothly and efficiently as possible.  If at any point in your treatment journey you have a question, please don't hesitate to contact us at (573) 334-3074. 

Office Hours

 

Office hours are by appointment only.  We are open Monday through Friday from 8:00 am - 5:00 pm.

 

How do I make, reschedule or cancel an appointment?

 

We require a physician referral for all new patient appointments.  If you have any questions about your appointment, or if you need to reschedule or cancel an appointment, please call our office during regular business hours at (573) 334-3074.  

 

What should I bring to my appointment?

 

Your completed packet of office forms (click here to access these forms), proof of insurance (card), co-payment (due at your appointment), and any recent test results that pertain to the condition for which you are coming to our office (labs, x-rays, CT/MRI reports, ultrasound reports, other dictated reports, etc).

 

We may ask that you obtain your test results from the facility performed so that we can review them with you in the office at the time of your visit.   Although delivery of test results to our office from outside facilities is typically available, we recommend that you obtain copies of the the necessary studies yourself and assume responsibility for their safe transport.

 

Do I have to pay for my visit at the time of my appointment?

 

Payment of any co-pay, deductible and/or any non-covered services will be expected at the time of your visit.  All covered services will be submitted to your insurance carrier.  Click here to learn more about your financial obligations.  

 

How much is my co-pay to see a General Surgeon?

 

This is typically printed on your insurance card.  (Click here to see an example.)  If not, please contact your insurance carrier before your appointment so there won’t be any unnecessary confusion at the time of your visit regarding your financial obligation. 

 

How do I obtain results from any test(s) my surgeon orders?

 

Call our office during regular business hours at (573) 334-3074 and ask to speak to your physician's nurse assistant.  If the test result in question has been received by our office, he/she will communicate the results to you and answer any questions you might have.  If we have not yet received the results, he/she will verify your preferred contact information, look into the issue and get back to you as soon as possible.

 

We greatly appreciate your patience in these situations and are committed to following up with you as quickly as possible.  We work hard to contact patients with time-sensitive results quickly, as we know that everyone is anxious for his/her results.

 

What should I do if I am experiencing a medical problem, particularly one that occurs after office hours or on a weekend?

 

During normal office hours, please call our office at (573) 334-3074 to explain your problem to our clinical staff.  They will relay the message to your physician, and we will act accordingly.

 

For problems that arise after hours or on weekends, please call (573) 334-3074.  Even though our office will be closed, you will hear a pre-recorded message that will provide you with the name of the physician on call and his/her contact number.

Patient Forms
 
 

 

Click here or on the button above to print off and complete your new patient paperwork before your office visit from the convenience of your own home. 

 

We also provide the important information below for your reference: 

 

Financial Information for Patients

Notice of Privacy Practices

 

Patient Portal 

 

Register for a personal account on our Patient Portal by clicking hereThis tool allows you to access your Personal Health Record,  exchange secure electronic messages with our office and upload your patient forms for secure transmission to our office.  Click here to view a tutorial that shows how to send secure messages and documents to our office from within the Patient Portal.  

 

 

 

Participating Health Insurance Plans 

​​- Anthem - Blue Cross Blue Shield

- Healthlink

- Coventry/First Health/GHP

- Medicare

- Medicaid (MO & IL)

- CHAMPUS/TRICARE

- United Healthcare/UMR

- Great-West Healthcare

- MultiPlan

 

- PHCS (Private Health Care Systems)

- Cigna